New Patients

Register as New Patient

We can only accept new patients who live in our practice area, please see below.  You can register by completing a registration form which can be obtained and to be completed at the practice.  When you register, we will ask you to make an appointment to see either the practice nurse for a new patient health check. This will make sure that our records are accurate and all routine checks to promote your health and wellbeing (such as blood pressure/smear tests/mammograms) are up-to-date.  It would be helpful if you could bring with you your NHS medical card or some form of identification, although this is not compulsory.  You will be asked for your preferred GP, this is for administration purposes only and you are free to see the GP of your choice if available.

Instructions on what to do with the Registration Form

If you want to join the practice please complete a registration form which can be obtained and completed from reception.  Please bring your medical card if you have it to help with completion of your registration form, this will speed up the process of getting your records from your previous practice. Once you have been accepted as a patient your medical records will be transferred to us and a new medical card will be sent to your home address. You do not need to inform your existing practice that you are moving, although it may be courteous to do so.

Practice Area

Cross Street Health Centre registers patients from Dudley and parts of Tipton, please see map of our Practice area below, as defined within the marked boundary.


Change of Details

It is most important that you let us know if you change your home address, name or telephone number.

Please inform a member of our reception staff of any changes. We will then update your records.

Temporary Patient Registrations

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

Non-English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages:

Disabled Patient Facilities

  • Access for Wheelchair Users– The building is designed with access for the disabled. The main entrance to the Health Centre has a gentle slope with a hand rail to one side and is suitable for wheelchair access. There are no steps to negotiate. There is a lift and there are disabled toilet facilities on the ground and 1st floor
  • Disabled Car Parking– There are a limited number of disabled parking spaces on the car park opposite the entrance to the Health Centre